Help Center

Find answers to your questions, learn how to use our features, and get the most out of Email HTML Validator.

Frequently Asked Questions

Quick answers to the most common questions

How accurate is the email validation?

Our validation engine tests against real email client rendering engines and uses comprehensive rule sets based on actual client behavior. We maintain a 95%+ accuracy rate across all major email clients.

Is my HTML code stored on your servers?

No, your HTML code is processed entirely in memory and is never stored on our servers. We take your privacy and security seriously.

Which email clients do you test against?

We test against 40+ email clients including Gmail, Outlook (all versions), Apple Mail, Yahoo Mail, Thunderbird, and many others across desktop, mobile, and webmail platforms.

Can I use the API for bulk validation?

Yes! Our API supports bulk validation for Professional and Enterprise plans. You can validate multiple emails simultaneously with our batch endpoints.

Do you offer refunds?

We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact us for a full refund.

How often is the validation database updated?

Our validation rules and email client compatibility database is updated weekly to ensure we catch the latest changes in email client behavior.

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